Viewing claim payment information

To review any payment information:

1. Locate the claim you wish to view
2. From the returned search results, click on the payment number you'd like displayed.
3. The Check Payment Statement screen opens and displays the following information:
• Payment ID # — a unique number assigned by Delta Dental to identify this payment
• Issue Date — the date the payment was issued
• Pay — the total amount paid in this check payment (the amount of the payment is spelled out and shown in numbers)
• To the order of — the name and address of the payee
• A listing of the claims paid under this payment, with the following information:
• Claim No — the carrier assigned number for the related claim. Click on this link to view the Explanation of Benefits screen for that claim. To view more claim payment information:
• Click the Payment Number link to return to the Check Payment Statement screen

OR

• Click Back to return to the main Claim Payments Search Results screen. You'll need to find the correct payment number from the results list, and start again at step one to see the remainder of the attributes on the Check Payment
• Patient Name — the name of the patient on the associated claim
• Member No — the member number of the patient
• Plan Payment Amount — the amount to be paid by the carrier
• Net Payment Amount — the amount to be paid by the carrier minus any adjustments
4. Totals — the sum of the net payment amounts
5. Garnishment — total amount of monies applied to the payment of a debt by court order
6. Overpayment — total amount withheld due to previous claim overpayments
7. Net Payment Amount — totals minus garnishments and overpayments

Related Topics

Adding a claim

Locating a claim