Toolkit Definitions

Back Button:

Browser function for returning to the previous screen. It is recommended to use the buttons provided within the toolkit to navigate back to a page. Using the browser back button may cause incorrect data to display.

Bookmark/Favorite:

Browser function for storing URLs

Browser:

Software package that allows Internet browsing, such as Internet Explorer and Mozilla Firefox.

Cache:

A temporary storage area for recently accessed data used to speed up the computer operations.

Consumer Toolkit (Toolkit):

A Web site that allows members to view a variety of dental benefits-related information. Subscribers may:

• Review eligibility information
• Review detailed individual benefit information
• Review status of claims
• Print an ID card
• Review dental health information
• Locate a participating dentist

Encryption:

The process of converting readable data into unreadable characters to prevent unauthorized access.

Explanation of Benefits (EOB):

A document with line-by-line detail of a processed claim.

Home Page:

The page that appears after sign-in

Internet Service Provider (ISP):

A commercial company that provides Internet access

Member Number/SSN:

A nine-digit number used to identify a subscriber. Generally, the member number is the subscriber's Social Security number, however, some groups assign unique identification numbers to their members.

Refresh:

A browser function that forces redisplay of the current page

Scroll Bars:

A tool for viewing parts of the Web page that aren't visible on the screen. Appears as a bar with arrow buttons on the bottom or side of a Web page.

Status bar:

A field showing the browser's current activity, such as Loading or Done

Title Bar:

The area at the top of the screen that show in a application title

URL:

An Internet address such as https://www.toolkitsonline.com/ct